Get in touch
Updated
Our inbox
Send it all to hello@storiesglance.com. A real person opens every message. The quickest fixes happen when you mention which page you were looking at, which handle you searched, what you were hoping for and what you got. Got a screenshot? Attach it; it beats three paragraphs. There’s no need to send passwords, ID photos or other private things. They’d only end up in our trash folder.
When to expect a reply
Give us up to two working days for ordinary questions. Hoping to get something removed? Peek at the takedown page first, since taking things down is done over on Instagram.
Beyond what we can do
Locked out of your Instagram? Sadly we can’t get you back in. We also can’t unlock someone’s private profile or tell you who watched your stories, because that list never leaves Instagram. And once a story has timed out or a post has been deleted, it’s beyond us too. For trouble with an account of your own, only Instagram’s support pages can help.
Press and research
Writing about us, or studying sites like ours? Same inbox. We’re happy to explain how StoriesGlance works, where its limits are and which things we choose not to store.